Return Policy

Return Policy

Thank you for shopping with us! Please note that all our products are custom-made specifically for each order. Because of this, we are unable to accept returns or exchanges.

No Returns or Exchanges

  • All sales are final.

  • Since each item is made to order, we do not accept returns for reasons such as wrong size, change of mind, or ordering the wrong design.

  • Returns are only accepted within 24 hours of receiving your order, and only if there is a verified issue with the print.

Printing Errors

We take pride in the quality of our work. If there is a printing error (e.g. wrong design, misprint, or incorrect text), we will:

  • Reprint and resend your order at no additional cost.

To request a reprint due to a printing issue, please:

  1. Contact us at alohamandaladesign@gmail.com within 24 hours of receiving your item.

  2. Include your order number and clear photos showing the issue.

  3. Our team will review and respond within 1–2 business days.

Thank you for understanding and supporting custom-made products!